Thank you for choosing Home Decorez as your preferred online store. We want to ensure that you have a clear understanding of our shipping programs and procedures when placing orders within the USA. Please read the following information carefully:
A. Shipping Costs: Enjoy free shipping on all orders delivered within the USA. We believe in providing you with a hassle-free shopping experience without any additional shipping charges.
B. Tax Inclusion: We have included taxes in the prices of our products, so you don’t have to worry about any additional tax charges during checkout.
C. Shipping Address: Our warehouse is located at 4215 Commercial Way, Glenview, IL60025, USA. All orders will be shipped from this location.
D. Transit Time: You can expect your package to arrive within 5 business days (Monday to Friday) from the date of order placement. We strive to process and ship orders promptly to ensure timely delivery.
E. Shipping Carrier: We use UPS, FedEx, and Heavy Haulers service.
F. Change of Shipping Address: Once your order has been dispatched, we are unable to change the shipping address. However, if you realize the need to modify the delivery location within one day of placing your order, please contact our customer support team at support@homedecorez.com for assistance.
G. Cancellations: We do not accept order cancellations. Please refer to our refund and exchange policy for further information regarding returns and refunds.
In the event that you receive a package that has been damaged during transit, we recommend refusing the package from the courier company if possible. If you discover any damage after accepting the delivery, please contact our customer service team immediately for assistance. We will work diligently to resolve the issue and ensure your satisfaction.
Thank you for choosing Home Decorez. We are committed to providing you with an exceptional shopping experience, and our shipping policy is designed to make your order fulfillment and delivery process as smooth as possible. If you have any further questions or concerns, please don’t hesitate to reach out to our dedicated customer support team.
Contact Information:
Address: 1000 County Rd 2400 E, Homer, IL 61849, United States
Phone: +1 (251) 316-0390
Email: support@homedecorez.com